Abstracts Track 2021

Area 1 - Software Engineering and Systems Development

Nr: 12

Classifying Business Processes: A Novel Approach


Michael Oland

Abstract: Implementing business and technical processes requires coordination between technical implementation teams, business representatives and stakeholders. There have been a number of approaches proposed and described that attempt to simplify the process by either providing technical implementation details or by applying a form of functional decomposition to derive the steps. While useful, these approaches fail to adequately convey the fundamentals of the processes they are describing. This paper describes a novel approach to achieve this goal through three key criteria: initiating event, the goal, and the desired outcome, resulting in a new method of describing processes. These base criteria, and their sub-classes, combine together to build three basic process types: interrogative, imperative, and reactive, from which all other process types derive.